Our return policy is only applicable if you received damaged / wrong piece. If this is your situation, please contact us through our e-mail or whatsapp!

Deliveries inside Qatar should be delivered within 24 hours, if you didn’t receive yours don’t hesitate to contact us through our e-mail or whatsapp. Deliveries outside of Qatar should be tracked by DHL tracking number that’s sent to you.

Open the order confirmation or shipment confirmation email from the store. Find your order number and you can check on DHL website for international orders. If you still can't find your order please contact us.

If you don't receive your order: Contact our support within 14 calendar days from your latest expected delivery estimate. To find your missing package, you must follow up at the shipping address you provided. If you’re still unable to locate the package, contact our support within 14 days of delivery.